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Field Service Technician
Field Service Technician
Responsible for supporting company equipment through installation, commissioning, maintenance, troubleshooting, and repair of mechanical and/or electrical systems at customer sites. Ensure equipment is installed correctly, operates to specification, and is properly serviced throughout its lifecycle.
Travel about 50% Domestic and international
Valid passport or eligible for a passport
PLC experience a plus not a must (Ability to trouble shoot PLCs a plus)
Benefits offered: health, dental, and vision insurance; a 401(k) savings plan; long term disability coverage; and life and accident insurance. Vacation and PTO time off, paid holidays and any applicable federal and state sick leave.
Physical Demands
Employees must be able to communicate effectively, operate tools and equipment, and safely perform physical tasks in an active industrial environment. Essential functions include standing, walking, sitting, reaching, bending, stooping, kneeling, crouching, climbing, and occasionally crawling, as well as safely lifting and/or moving up to 50 lbs. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. All employees are expected to support plant operations as needed while following all safety policies and procedures.
Responsible for supporting company equipment through installation, commissioning, maintenance, troubleshooting, and repair of mechanical and/or electrical systems at customer sites. Ensure equipment is installed correctly, operates to specification, and is properly serviced throughout its lifecycle.
- Install, commission, and start-up company equipment and systems at customer facilities.
- Perform troubleshooting, diagnostics, maintenance, and repair of mechanical, electrical, and electromechanical systems.
- Verify equipment performance during commissioning to ensure compliance with engineering specifications and customer requirements.
- Conduct system testing, calibration, and functional verification during installation and service activities.
- Provide on-site technical support and training to customers on equipment operation, maintenance, and safety procedures.
- Interpret technical drawings, schematics, manuals, and wiring diagrams to support service and installation activities.
- Document service work, installation reports, commissioning results, and maintenance activities accurately and timely.
- Diagnose and resolve equipment failures, breakdowns, and operational issues in a timely and efficient manner.
- Collaborate with Engineering, Production, and Quality teams to resolve technical issues and implement improvements.
- Support preventive maintenance programs and recommend corrective actions to improve equipment reliability.
- Assist in identifying root causes of equipment failures and support corrective action and engineering feedback processes.
- Ensure all work is performed in compliance with safety standards, company procedures, and
- Travel to customer sites as required to support installations, service calls, and emergency repairs.
- Technical diploma, associate degree, or certification in Electrical Engineering Technology, Mechanical Technology, Industrial Maintenance, Mechatronics, or related field preferred.
- 2+ years of experience in field service, industrial maintenance, equipment installation, or technical support roles within OEM or industrial environments.
- Experience with commissioning and startup of industrial machinery or equipment a plus.
- Experience working with PLC-controlled systems, industrial controls, or manufacturing equipment preferred.
- Valid driver’s license and passport required; ability to travel extensively to customer sites, nationally and internationally.
Travel about 50% Domestic and international
Valid passport or eligible for a passport
PLC experience a plus not a must (Ability to trouble shoot PLCs a plus)
Benefits offered: health, dental, and vision insurance; a 401(k) savings plan; long term disability coverage; and life and accident insurance. Vacation and PTO time off, paid holidays and any applicable federal and state sick leave.
Physical Demands
Employees must be able to communicate effectively, operate tools and equipment, and safely perform physical tasks in an active industrial environment. Essential functions include standing, walking, sitting, reaching, bending, stooping, kneeling, crouching, climbing, and occasionally crawling, as well as safely lifting and/or moving up to 50 lbs. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. All employees are expected to support plant operations as needed while following all safety policies and procedures.