Systems Technical Writer

Location: Mc Lean, VA
Date Posted: 10-09-2017
Technical Writer in Vienna, VA.
Job Description:
We are looking for a brilliant technical writer to help support the documentation of technical systems, standard operating procedures, and deliverables for our Federal Civilian customer. Your technical system administration and business intelligence background will enable you to work in close partnership with engineering and technical support to create and our key internal documentation. You must thrive in a fast-paced and dynamic environment where a sharp sense of humor is basic currency.
To succeed in this role, you must be a fearless generalist with a strong technical background. You will document, broadly and deeply, technical systems, internal procedures, and other deliverables as needed as well as support documentation for Assessment and Authorizations and Audits. In the hiring process, be prepared to tell stories that demonstrate how you learned a technical idea, applied that learning, and made an impact outside and inside your company.
  • Work with internal teams to obtain an in-depth understanding of the system/procedure and the documentation requirements
  • Write technical documentation for various audiences, including but not limited to manuals/procedures (system, end-user, training), white papers, design specifications, test plans, business correspondence, etc.
  • Collaborate with your development team to write essential internal documentation that builds shared understanding
  • Learn complex technical information and communicate it in a readable, concise, and accurate manner to both technical and non-technical persons.
  • Coordinate shared content and deliverables with other writers
Required Education and Experience:
  • Bachelor’s degree (or equivalent) in Systems Engineering, business, or related fields plus three (3) years of related experience;
  • Masters and one (1) years or more experience ; 
Required Qualifications:
  • Speaks and writes fluent, grammatically correct English
  • 10+ years of researching and writing excellent documentation and examples for senior system administrators, business analysts, and/or developers
  • Experience with UNIX/Linux/Windows system administration tasks, such as role administration, license management, security, networking, and distributed server environments
  • Experience with SQL, data analytics, and business intelligence tools
  • Working familiarity with Python, JavaScript, and/or C/C++
  • Working familiarity with Splunk, Tenable, and/or Tripwire
  • Ability to manage multiple, competing priorities in a fast-paced, constantly changing environment
  • Strong oral and written communication skills across all levels
  • Self-starter and problem solver
  • Proven working experience in technical writing of software documentation
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Basic familiarity with the SDLC and software development
  • Ability to communicate IT, networking, and security concepts to personnel at all levels of experience and responsibility
Additional Skills:
  • Strong time management and multitasking skills; attention to detail
  • Experience working with multiple high priority tasks simultaneously
  • Comfortable documenting and defining system security details
  • Senior level documentation and reporting skills
  • Experience as a government contractor
Preferred/Desired Qualifications:
  • Understanding of FISMA and NIST standards; Assessment and Authorization skills a plus.
  • Master’s degree in Systems Engineering, business, or related fields.
  • Working knowledge of vulnerabilities and exploits.
  • Experience in developing technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
  • Working knowledge of security architectures and devices 
  • Working knowledge of Cisco devices
  • Working knowledge of Storage systems
Clearance Requirement:
  • Ability to obtain a Public Trust Clearance (High)
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